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Fredrickson Communications

Staffing Case Study:  Online Help Developer

Summary

Fredrickson provided a technical writer to work as part of an Agile development team to create online help for an insurance underwriting system. The writer had been accustomed to working closely with developers as they created the software, so he was effective at moving forward with his work without having all the answers needed to complete the online help. This ensured that the online help was ready to launch when the new release of the software went live.

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