Skip to main content

Fredrickson Communications

LMS Usability Testing - The Learner’s Perspective

Summary

We have conducted usability testing of leading Learning Management Systems (Saba and SumTotal) for two Fortune 150 companies in the Minneapolis area. Our testing focused specifically on the user’s experience of navigating and searching the LMS to find various learning resources. We showed how testers actually looked for resources (vs. how learning managers thought they did) and the obstacles they encountered as they used the systems. We also provided extensive recommendations for improvement that our clients shared with the LMS vendors.

This site occasionally provides links to websites operated by other parties. These links are provided for your convenience only. The presence of a link does not imply any endorsement of the material on the websites or any association with the website's operators. We do not operate, control, or endorse any information, products, or services provided by third parties through the Internet. We are not responsible for the content and performance of these sites. Use of linked sites is strictly at your own risk including any risks associated with destructive viruses.