Blended learning is a hot topic among learning professionals. The idea of combining different ways of delivering information to produce better learning isn’t new. Blended learning can be as simple as combining a printed manual with a classroom training course. What is new, however, is the huge variety of technologies that are available to today’s learning professional, combined with new ideas for how and when to use blended learning to achieve better results.

The web and the bookstore are full of sites, articles, and books about eLearning. Because eLearning is always changing, it’s challenging for eLearning professionals to keep up-to-date on the direction, issues, and best practices in the field. These resources cover a wide variety of eLearning topics including instructional design, technology, and trends.

This webinar series features the latest topics and thinking to help public sector professionals improve the user’s experience and better serve their constituents.

You can watch recorded versions of the webinars in this series, including:

• Self-Service Nation: Improving the user experience to maximize digital government efficiency and ROI.
  

• Online Forms Extreme Makeover: Is there really that much to say about online forms? Yes!
  

• Bringing Service Design to the Public Sector
  

The literature in these fields is extensive, so knowing where to begin can be a challenge. Use our list of books, articles, and sites to get started.