Skip to main content

Fredrickson Communications

Most Read

Why Your Users Don’t Like FAQs»

Do users really frequent the FAQs area of your website?  This article provides advice on this commonly-used website area. 

Featured Article

Why Your Users Don’t Like FAQs»

by John Wooden, Director of Usability Services

Frequently Asked Questions (FAQs) are everywhere on the web, used on all kinds of sites and in all kinds of contexts. From their humble beginnings in the early days of Internet newsgroups, FAQs have become a standard way of providing end users with important information.

But there’s a problem: users don’t like FAQs, at least not the way they are presented on many web sites.

Favorites

Stop Guesstimating, Start Estimating»

Struggling with estimating the scope and costs of your project? Answer these questions and discover measurable information for the basis for your estimate.

Integrating Content in Your Learning Management System»

Introducing new courseware to your LMS doesn’t need to equal a headache.

Learn About New Technology, but Don’t Forget the Learner»

Focus on the message rather than the messenger.

A Web 2.0 Primer»

Usability expert John Wooden provides an introduction and overview of the technologies and concepts behind the term Web 2.0. 

This site occasionally provides links to websites operated by other parties. These links are provided for your convenience only. The presence of a link does not imply any endorsement of the material on the websites or any association with the website's operators. We do not operate, control, or endorse any information, products, or services provided by third parties through the Internet. We are not responsible for the content and performance of these sites. Use of linked sites is strictly at your own risk including any risks associated with destructive viruses.