As 3M’s key advocate for usability and user interface design, Kathryn Bohlke has built the User Information and Usability Group within 3M’s IT group. Her mission is to improve usability and UI design for both applications and websites. Fredrickson’s John Wooden sat down with Kathy recently to talk about building an awareness of the role of usability and managing the usability function within one of the world’s largest manufacturing companies.